PUTRAJAYA, July 21 (Bernama) -- The Immigration Department (JIM) will begin implementing MyVISA 2.0, an integrated digital visa platform for foreign nationals, starting August 1.
The system was launched by Deputy Home Minister Datuk Seri Shamsul Anuar Nasarah during the 103rd Immigration Day celebration, themed “AI Driving Immigration Reform,” held here today.
Immigration director-general Datuk Zakaria Shaaban said the new system speeds up visa processing by leveraging artificial intelligence (AI).
“MyVISA 2.0 applies AI in the visa application process, eliminating the need for applicants to visit the office in person,” he told reporters here today.
Meanwhile in a statement issued today, JIM said MyVISA 2.0 is an enhanced version of the original system introduced on Dec 1, 2021.
“The upgraded platform offers a faster, more secure, and efficient visa application process, in line with the public’s expectations and the growing demand for accessible government services,” said JIM.
MyVISA 2.0 introduces advanced features such as optical character recognition (OCR), real-time notifications, smart automation, and a dedicated mobile app for users.
The entire visa process is now fully digital — from passport scanning and document uploads to virtual interviews, real-time tracking, eVisa approval with QR codes, and live chat support.
“Applicants are no longer required to visit Malaysian missions abroad,” the statement added.
-- BERNAMA
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