GENERAL

Adopt A.S.K formula, KPKT staff told

29/09/2022 07:02 PM

PUTRAJAYA, Sept 29 (Bernama) -- Housing and Local Government Minister Datuk Seri Reezal Merican Naina Merican has called on the ministry’s personnel to adopt the A.S.K formula - Ambil Berat (Concerned), Sentiasa Proaktif (Always Proactive) and Komunikasi (Communication).

"Each KPKT personnel needs to be concerned about the environment, their duties and responsibilities to ensure that the KPKT can 'treat' people’s concern, because they are the main stakeholders of this ministry," he said at the KPKT monthly assembly here today.

He also emphasised the importance of communication aspects in meeting people's expectations in the current hyper-connected environment.

"Complaints, grievances, counter-proposals and so on against KPKT's policies and roles are the people's way of communicating with KPKT. We must take the bull by the horns because that’s how they judge our ability in meeting their expectations," he said.

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