Water Cut: Ranhill SAJ Offers 15 Pct Rebate To Affected Consumers

ISKANDAR PUTERI, May 26 (Bernama) -- Johor’s water service provider, Ranhill SAJ Sdn Bhd, is offering a 15 per cent rebate on May water bills to all consumers affected by the recent water supply disruption.

Menteri Besar Datuk Onn Hafiz Ghazi said the rebate will benefit 155,074 accounts, covering both domestic and non-domestic categories, including individual residences, houses of worship, welfare institutions, business premises, and industries.

“I hope this initiative can, to some extent, ease the burden and provide relief to those affected,” he said during the winding-up debate session at the State Legislative Assembly at Kota Iskandar today.

He also added that a task force has been established to ensure such an incident does not recur.

Previously, the media reported that unexpected damage to the main pumps supplying the Sungai Johor Water Treatment Plant (LRA) occurred on June 20. This disruption cut off the supply of more than 318 million litres of treated water per day to the Johor Bahru and Iskandar Puteri areas, affecting more than 100,000 consumer accounts.

The water supply was fully restored on June 24.

Meanwhile, Onn Hafiz also issued an apology to all those affected by the recent disruption.

“I understand this is not a minor issue, especially when it disrupts the daily lives of families and affects the operations of schools, hospitals, and businesses.

“In fact, I personally intervened on May 22 to provide explanations and initiate early actions to resolve the issue impacting the Johor Bahru district,” he said.

He added that the state government had instructed Ranhill SAJ to repair the damaged water pump immediately and to mobilise all necessary machinery and manpower to alleviate public hardship.

“A total of 42 water tankers, 51 static tanks, and 13,000 cartons of mineral water were deployed to the affected areas during that period,” he said.

-- BERNAMA