TUNE PROTECT, BOLTTECH IN PARTNERSHIP TO OFFER NEW GENERATION DEVICE PROTECTION SERVICES

KUALA LUMPUR, March 31 (Bernama) -- Tune Protect Group and bolttech, an international insurance technology firm, have announced a strategic partnership to launch new generation device protection and support services in Malaysia. 

Tune Protect is the exclusive underwriter for the device insurance coverage, while bolttech is the appointed corporate agent and provider of the device support services.  

“Through the partnership, bolttech and Tune Protect aim to offer customers a convenient and seamless end-to-end customer experience for device protection solutions,” the two companies said in a joint statement. 

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Mark Simmons, the bolttech chief executive officer for Europe and Asia, said the partnership with Tune Protect “offers customers in Malaysia comprehensive protection and support beyond the insured device.”

“We will continue to work with Tune Protect to create innovative solutions that cater to the needs of the customers’ modern and digital lifestyles,” he added.

Recent data reveals that the smartphone user penetration rate in Malaysia in 2022 stood at 88.79% of the population, which has steadily increased over the last five years, according to the joint statement.

“Consequently, more customers are exposed to the daily risk of device damage. The partnership between bolttech and Tune Protect aims to meet the growing demand for device protection and support services in the market,” it stated.  

Group chief executive officer of Tune Protect, Rohit Nambiar, said “this collaboration offers us the opportunity to extend the market reach and seamlessly embed our insurance solutions.”

“We’re starting it first in Malaysia and will continue to explore other opportunities to expand it in other countries,” he added.

The device insurance coverage underwritten by Tune Protect provides protection for cracked screens and accidental and liquid damage, as well as an extended warranty for insured devices, including smartphones and home appliances.

-- BERNAMA