Semak Kasih: RM55 Mln In Life Insurance, Takaful Benefits Paid As Of Oct 16 - LIAM

KUALA LUMPUR, Nov 12 (Bernama) -- Life insurance companies and takaful operators have paid out about RM55 million in claim benefits under 855 life insurance policies and family takaful certificates, according to the Life Insurance Association of Malaysia (LIAM).

In a statement today, the association said the payouts to families and next-of-kin were identified through the Semak Kasih portal as at Oct 16.

“This milestone highlights the portal’s role in helping families trace potential unclaimed life insurance and family takaful benefits left behind by deceased loved ones,” it said.

LIAM and the Malaysian Takaful Association (MTA) jointly developed Semak Kasih.

Since its launch in June 2026, the centralised coverage checking portal has registered more than 35,000 users seeking to identify potential life insurance and family takaful benefits belonging to their deceased family members.

To date, Semak Kasih has identified more than 7,000 potential matches and received about 3,000 enquiries through its e-mail and call centre channels from the public seeking information and assistance.

LIAM chief executive officer (CEO) Mark O’Dell said the association champions greater public understanding of life insurance and its vital role in providing financial protection to Malaysian families against life’s uncertainties.

He said building public trust also involves ensuring Malaysians understand their insurance coverage, know how to access their benefits and have confidence in the industry’s commitment to supporting them and their families.

“Semak Kasih is a meaningful extension of this commitment. By bringing the life insurance and family takaful industry together, we are making it easier for families to trace potential benefits that may otherwise remain undiscovered.

“We hope this initiative will help ensure that benefits reach those who may be entitled to them,” he said.

Meanwhile, MTA CEO Mohd Radzuan Mohamed said the RM55 million payout reflected the meaningful role of financial protection in supporting Malaysian families. He said it can help ease financial burdens and provide peace of mind during difficult times.

“With over 7,000 potential matches identified, there is an important opportunity to help more families discover benefits they may not even know exist,” he said.

LIAM and MTA encouraged Malaysians to visit the Semak Kasih portal to check for potential unclaimed life insurance and family takaful benefits associated with deceased family members.

-- BERNAMA