NetSfere Partners KPJ Healthcare To Secure Communications Across 30 Hospitals

KUALA LUMPUR, Oct 1 (Bernama) -- NetSfere, a secure enterprise messaging and collaboration solutions provider, has entered into a strategic partnership with KPJ Healthcare Berhad (KPJ Healthcare), to roll out an encrypted communication platform across its network of 30 hospitals nationwide.

Under this partnership, NetSfere will provide KPJ Healthcare with a secure, compliant and centrally managed communication platform to safeguard sensitive information while enabling seamless collaboration among healthcare professionals.

The platform offers end-to-end encryption, voice and video calls, secure file sharing and advanced information technology (IT) administration controls to support compliance with Malaysia’s Personal Data Protection Act (PDPA) and healthcare industry standards.

NetSfere Chief Executive Officer and President, Anurag Lai said the company is thrilled to bring NetSfere to all 30 KPJ hospitals to give patients and staff the peace of mind that they are protected.

“Our platform was built to exceed international benchmarks for security, compliance and communication excellence. In today’s healthcare environment, protective IT governance is not just a technology choice; it is a clinical imperative,” he said in a statement.

Meanwhile, KPJ Healthcare President and Managing Director, Chin Keat Chyuan said: “This partnership with NetSfere strengthens how our people connect and work together, as well as protects the trust our patients place in us.”

Hosted on Amazon Web Services in Malaysia, NetSfere ensures data sovereignty while offering real-time crisis alerting, centralised IT governance and full auditability, with all its data securely retained within Malaysia.

The platform includes Net-C, an artificial intelligence assistant that enables clinicians and hospital staff to securely access workflows and information in real time, enhancing productivity and improving patient outcomes.

First introduced at KPJ Pasir Gudang Specialist Hospital in March 2024, followed by Johor Specialist Hospital and Ampang Puteri Specialist Hospital, the solution has demonstrated strong uptake and clear improvements in secure clinical communications.

-- BERNAMA