LATEST NEWS   King: The authorities must handle sensitive matters with utmost prudence, taking into account every relevant aspect, for there is no room for error | At a time when many countries are troubled by war, Malaysia must be thankful for the peace and harmony it enjoys - Sultan Ibrahim | King: The voice of the majority of Malaysians, who conduct themselves with courtesy and good manners, must prevail over the voices of those who disregard civility | King: Malaysians must not forget the Rukun Negara, which clearly emphasises the principles of “Courtesy and Morality" | His Majesty Sultan Ibrahim, King of Malaysia, decrees that any elements which threaten the unity of the people shall be eliminated without compromise. | 

There are 124 news based on search keyword " customer experience"

AirBorneo Opts For Boeing, Jet Operations Routes Planned To KL, Singapore

KUCHING, March 16 (Bernama) — AirBorneo plans to launch regional jet operations from Kuching in July using three Boeing 737-800 aircraft as part of efforts to expand its connectivity beyond the existing network.

TNB, TM Team Up On Green Energy, Digital Infrastructure

KUALA LUMPUR, March 16 (Bernama) -- Tenaga Nasional Bhd (TNB) and Telekom Malaysia Bhd (TM) have embarked on a strategic collaboration to strengthen cooperation in green energy solutions while developing smarter, more sustainable, and interconnected energy and telecommunications infrastructure across the country.

Expereo names Kevin Brown As COO To Drive Global Operations 

KUALA LUMPUR, March 11 (Bernama) -- Expereo, a leading global Managed Network as a Service (NaaS) provider, has appointed Kevin Brown as Chief Operating Officer (COO), reinforcing its focus on operational integration, efficiency, and scaling customer and supplier-facing functions worldwide.

Align Digital Tools Strategically To Deliver Impact -- CelcomDigi

KUALA LUMPUR, March 7 (Bernama) -- Malaysian businesses must move beyond simply adopting digital tools and instead ensure technology investments are aligned with clear objectives, organisational readiness and measurable impact.

Mavenir, Turkcell Team Up On AI-Native Mobile Services

KUALA LUMPUR, March 5 (Bernama) -- Mavenir, the software company building artificial intelligence (AI)-by-design mobile networks, and Turkcell, Türkiye’s leading telecommunications firm, have signed a memorandum of understanding (MoU) to accelerate the deployment of AI-powered voice and messaging applications.

Aeris, Globe Business Unveil IoT Accelerator Platform In The Philippines

KUALA LUMPUR, Feb 27 (Bernama) -- Aeris, a global leader in wireless management platforms, has formed a strategic partnership with Globe Business, the enterprise arm of Globe Telecom Inc, to launch the first Aeris IoT Accelerator (IoTA) platform in the Philippines.

Powering Nation’s Progress: TNB’s FY2025 Growth Returns Value To Rakyat

KUALA LUMPUR, Feb 26 (Bernama) -- Tenaga Nasional Bhd (TNB) reaffirmed its commitment to driving Malaysia’s economic stability and providing long-term energy security, ensuring reliable power supply to homes, businesses and industries nationwide.

Mavenir Powers TextNow With Cloud-Native BSS And Core Integration

KUALA LUMPUR, Feb 25 (Bernama) -- Mavenir, the disruptive cloud-native telco technology provider, has integrated its cloud-native mobile BSS and Core platform into TextNow’s mobile virtual network operator (MVNO) infrastructure to accelerate service innovation and support millions of users.

Pos Malaysia Records Net Loss Of RM209.26 Mln In FY2025

KUALA LUMPUR, Feb 23 (Bernama) -- Pos Malaysia Bhd posted a net loss of RM209.26 million in the financial year ending Dec 31, 2025 (FY2025), compared to a net loss of RM202.67 million in FY2024.

Mavenir Enables Tune Talk As Independent Cloud-Native MNO

KUALA LUMPUR, Feb 23 (Bernama) -- Mavenir, the network software provider building artificial intelligence (AI)‑driven mobile infrastructure, announced that Tune Talk has completed its evolution into a fully independent, cloud-native mobile network operator (MNO).

AirBorneo, IBM Malaysia Collaborate In AI-Powered Operations, Improve Agility

KUCHING, Feb 23 (Bernama) -- Sarawak’s new state-owned full-service airline, AirBorneo, has partnered IBM Malaysia Sdn Bhd to develop artificial intelligence (AI)-driven data and automation solutions as part of its preparations for commercial operations in 2026.

Mary Kay Ranks No. 2 On Forbes 2026 Best Customer Service List

KUALA LUMPUR, Feb 11 (Bernama) -- Mary Kay Inc, a global leader in beauty and skincare direct sales, has entered 2026 with strong momentum, earning the No. 2 spot on Forbes’ 2026 Best Customer Service list.