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There are 134 news based on search keyword " customer experience"

IATA: Asia Pacific Demand Remains Robust, Malaysia Set For Sustained Growth

By Kisho Kumari Sucedaram

KUALA LUMPUR, Dec 2 (Bernama) -- Asia Pacific remains the world’s fastest-growing aviation region, with demand continuing to outpace capacity amid supply chain pressures, said the International Air Transport Association (IATA).

Tencent’s New Kl Office Marks Stronger Digital Investment In Malaysia -- Gobind

KUALA LUMPUR, Dec 1 (Bernama) -- The opening of Chinese tech conglomerate Tencent Holdings Ltd’s new office in Malaysia reflects stronger long-term digital investment and reinforces the country’s position as an emerging regional technology hub, Digital Minister Gobind Singh Deo said.

AirAsia Completes EASA Mandated Requirements, Operations Back To Normal

KUALA LUMPUR, Nov 30 (Bernama) -- AirAsia Aviation Group has completed the required software rollback on its operational A320 Family, in full compliance with the Emergency Airworthiness Directive (AD) issued by the European Union Aviation Safety Agency (EASA) following an Alert Operators Transmission from Airbus.

Smarter Energy, Better Wellbeing: Time Of Use Scheme Enhances Customer Savings In TNB’s 3Q 2025 Results

KUALA LUMPUR, Nov 28 (Bernama) -- Tenaga Nasional Bhd (TNB) today reaffirmed its commitment to national wellbeing by emphasising customer empowerment, community support and long-term energy resilience at the forefront of its priorities. 

Hong Leong Bank 1Q Net Profit Up Slightly To RM1.09 Bln

KUALA LUMPUR, Nov 27 (Bernama) -- Hong Leong Bank Bhd (HLB) reported a slightly higher net profit of RM1.09 billion for the first quarter ended Sept 30, 2025 (1Q) compared with RM1.089 billion recorded in the same period a year ago.

Bank Muamalat Wins Two Honours At Islamic Retail Banking Awards 2025

KUALA LUMPUR, Nov 20 (Bernama) -- Bank Muamalat Malaysia Bhd has clinched the IRBA Excellence Award for Islamic Retail Banking in Malaysia 2025 and the Best Islamic Retail Bank for Social Finance Initiatives in Malaysia 2025 at the Islamic Retail Banking Award (IRBA) 2025 held in Karachi, Pakistan.

CelcomDigi's Net Profit Drops To RM341.23 Mln In 3Q

KUALA LUMPUR, Nov 17 (Bernama) -- CelcomDigi Bhd posted a lower net profit of RM341.23 million during the third quarter (3Q) ended Sept 30, 2025, compared to RM436.98 million in the same period last year.

Boomi Powers Greencross Pet Wellness Company’s Push For Personalised Pet Care, IT Efficiency

KUALA LUMPUR, Nov 17 (Bernama) -- Boomi announced that Greencross Pet Wellness Company (GPWC), the parent company of Petbarn, has deployed the Boomi Enterprise Platform to enhance customer personalisation and improve operational efficiency across its retail, e-commerce, veterinary, and information technology (IT) services network.

MK Curtain Group Sets Up MK Gift & Give To Offer Quality Premium Souvenirs

NILAI, Nov 16 (Bernama) -- MK Curtain Group has taken a strategic step by launching a new business arm, MK Gift & Give, offering a complete range of gifts for weddings, festive seasons, exclusive corporate souvenirs and creative items at affordable prices.

MAG Appoints Captain Nasaruddin As President And Group CEO, Succeeding Captain Izham

KUALA LUMPUR, Nov 12 (Bernama) -- Malaysia Aviation Group (MAG) has appointed Captain Nasaruddin A. Bakar as its president and group chief executive officer (CEO), effective Feb 1, 2026, a new designation succeeding the former group managing director position.

Zoom: Human Touch Tops Customer Experience For Malaysians, Despite AI Chatbot Efficiency

KUALA LUMPUR, Nov 8 (Bernama) -- While 56 per cent of Malaysia’s artificial intelligence natives (AI natives) believe that chatbots provide the fastest responses -- the highest in the Asia Pacific (APAC), 83 per cent still want the option to speak to a human agent when interactions feel disjointed, said Zoom.

Incora New Johor Office To Strengthen APAC Presence

KUALA LUMPUR, Nov 3 (Bernama) -- Incora, a global provider of integrated supply chain solutions for the aerospace and defence industries, has opened a new office in Johor, Malaysia, marking a major milestone in its continued expansion across the Asia Pacific (APAC) region.