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There are 106 news based on search keyword " customer experience"

Multiply Group Makes Bold Leap Into Europe With 1.3 Bln Euros Acquisition Of Spain’s Tendam

KUALA LUMPUR, July 24 (Bernama) -- In a landmark European entry, Abu Dhabi’s Multiply Group has acquired a 67.91 per cent majority stake in Tendam, Spain’s second-largest apparel company, in a transaction valued at 5.6 billion UAE dirhams (1.3 billion euros) enterprise value. (1 Euro = RM4.95)

Cvent Accelerate Singapore 2025 Breaks Attendance Record, Champions Event-led Growth

KUALA LUMPUR, July 16 (Bernama) -- Cvent, a global leader in event and hospitality technology, successfully hosted the fourth edition of Cvent Accelerate Singapore on July 12, at the Fairmont Singapore.

CelcomDigi Retail Revamp Boosts Productivity By Over 20 Pct Post-Merger

KUALA LUMPUR, July 16 (BERNAMA) -- CelcomDigi Bhd has recorded a more than 20 per cent increase in productivity across its newly conceptualised retail outlets, following a major revamp aimed at delivering a more immersive and digitally driven customer experience.

Unifi Business Unveils Ultra Plan To Boost Local Businesses

By Anas Abu Hassan

KUALA LUMPUR, July 15 (Bernama) -- Unifi Business is strengthening its support for local businesses with the launch of a high-speed internet package -- the Unifi Business Ultra Plan, designed to meet growing demand for reliable, next-generation broadband solutions.

HCLTech, OpenAI Ink Strategic Partnership To Accelerate Enterprise AI Transformation 

KUALA LUMPUR, July 1 (Bernama) -- HCLTech has entered into a multi-year strategic collaboration with OpenAI to accelerate large-scale enterprise adoption of generative artificial intelligence (GenAI).

Survey Finds Consumers Warming To AI, Frustrated By Omnichannel Gaps

KUALA LUMPUR, June 25 (Bernama) -- A growing number of global consumers are ready to embrace artificial intelligence (AI) in customer experiences within healthcare, financial services and insurance sectors but continue to be frustrated by poor omnichannel services and outdated data collection processes, according to new research by Smart Communications.

Cloudera EVOLVE25 To Unite Global Leaders In AI, Data And Hybrid Cloud Innovation

KUALA LUMPUR, June 17 (Bernama) -- Cloudera, the hybrid platform provider for data, analytics and artificial intelligence (AI), will hold its annual EVOLVE25 conference series across four continents to highlight the role of unified hybrid data platforms in powering AI-driven innovation.

SIDEC Targeting 30 Companies To Participate In Retail-X 2025

KUALA LUMPUR, June 12 (Bernama) -- The Selangor Information Technology and Digital Economy Corporation (SIDEC) is targeting to attract 30 companies from five key sectors to participate in its Retail-X programme.

Meltwater, 8x8 Partner To Bring Social Intelligence To Contact Centres

KUALA LUMPUR, June 12 (Bernama) -- Meltwater, a global provider of media, social and consumer intelligence, has announced a partnership with 8x8 Inc under the 8x8 Technology Partner Ecosystem to improve social media-driven customer engagement and service operations.

New Tech Spend Fuels KPMC's Shift Towards Digital Hospital

By Mohd Noor Azeery Idris

KUALA LUMPUR, June 1 (Bernama) -- Kajang Plaza Medical Centre (KPMC), a local private healthcare provider, is actively investing in the latest medical technology (tech) as part of its digital transformation strategy to become a more patient-friendly hospital. 

OPPO Honours Frontline Staff At 2025 Smiling Angel Awards

KUALA LUMPUR, May 26 (Bernama) -- Global technology brand OPPO recently hosted the 2025 Smiling Angel Awards Ceremony in Shenzhen, recognising 163 outstanding employees from its customer service and retail teams.

Icertis, SAP Deepen Partnership With Contract Intelligence Extension

KUALA LUMPUR, May 23 (Bernama) -- Icertis, a global leader in artificial intelligence (AI)-powered contract intelligence, has announced a significant expansion of its collaboration with SAP by launching SAP Ariba Contract Intelligence by Icertis as a certified SAP Solution Extension.