Malaysia’s Global Business Services Sector Leverage AI To Provide Higher Value Services

By Wong Cheng Hau

KUALA LUMPUR, Aug 21 (Bernama) -- About 40 per cent of the 120,000 jobs in Malaysia’s global business services (GBS) sector will be using artificial intelligence (AI) to move towards higher-value services.

Malaysia’s GBS Sector Should Focus On Digital Impact, Talent Development To Maintain Competitive Edge - Expert

PETALING JAYA, Oct 6 (Bernama) -- While Malaysia ranks among the top three global business services (GBS) hubs in the world, primarily driven by its cost advantage, the country must also place greater emphasis on the digital impact and talent development to maintain its competitive edge.