There are 124 news based on search keyword " customer experience"

iHerb Marks 29 Years With Global Expansion, Biggest Sale Yet

KUALA LUMPUR, Aug 29 (Bernama) -- Global wellness online retailer, iHerb is celebrating its 29th anniversary this September with its biggest month-long sales event, highlighting its transformative growth from a California startup into a trusted global retailer serving customers globally.

Calabrio To Merge With Verint In US$2 Bln Deal Backed By Thoma Bravo

KUALA LUMPUR, Aug 26 (Bernama) -- Calabrio, a leader in customer experience (CX) automation, announced that it will merge with Verint Systems Inc (Verint) in a US$2 billion all-cash transaction led by software investment firm Thoma Bravo. (US$1=RM4.20)

Volkswagen Malaysia Partners PKT Logistics To Enhance Inbound, Outbound Logistics Efficiency

KUALA LUMPUR, Aug 20 (Bernama) -- Volkswagen Group Malaysia (VGM) has forged a partnership with PKT Logistics (M) Sdn Bhd (PKT) in an effort to further enhance its logistics efficiency in the country.

BNM Advances Key Initiatives To Boost Digitalisation -- Governor

KUALA LUMPUR, Aug 5 (Bernama) -- Bank Negara Malaysia (BNM) is advancing several key initiatives to boost digitalisation in the country, as a future-ready system needs more than new technology and business models. 

Expereo Names Julian Skeels As Chief Digital Officer To Drive Global Digital Strategy 

KUALA LUMPUR, July 30 (Bernama) -- Expereo, a global managed Network-as-a-Service (NaaS) provider, has appointed Julian Skeels as its new Chief Digital Officer (CDO), reinforcing its commitment to accelerate digital innovation and enhance customer experience.

Saviynt Accelerates Global Expansion With New Regional Hubs In APJ, EMEA

KUALA LUMPUR, July 30 (Bernama) -- Cloud-native artificial intelligence (AI) identity and governance solutions provider, Saviynt has announced a major global expansion, including new offices in Singapore and London, a customer operations centre in Poland, and a significantly expanded facility in India.

Multiply Group Makes Bold Leap Into Europe With 1.3 Bln Euros Acquisition Of Spain’s Tendam

KUALA LUMPUR, July 24 (Bernama) -- In a landmark European entry, Abu Dhabi’s Multiply Group has acquired a 67.91 per cent majority stake in Tendam, Spain’s second-largest apparel company, in a transaction valued at 5.6 billion UAE dirhams (1.3 billion euros) enterprise value. (1 Euro = RM4.95)

Cvent Accelerate Singapore 2025 Breaks Attendance Record, Champions Event-led Growth

KUALA LUMPUR, July 16 (Bernama) -- Cvent, a global leader in event and hospitality technology, successfully hosted the fourth edition of Cvent Accelerate Singapore on July 12, at the Fairmont Singapore.

CelcomDigi Retail Revamp Boosts Productivity By Over 20 Pct Post-Merger

KUALA LUMPUR, July 16 (BERNAMA) -- CelcomDigi Bhd has recorded a more than 20 per cent increase in productivity across its newly conceptualised retail outlets, following a major revamp aimed at delivering a more immersive and digitally driven customer experience.

Unifi Business Unveils Ultra Plan To Boost Local Businesses

By Anas Abu Hassan

KUALA LUMPUR, July 15 (Bernama) -- Unifi Business is strengthening its support for local businesses with the launch of a high-speed internet package -- the Unifi Business Ultra Plan, designed to meet growing demand for reliable, next-generation broadband solutions.

HCLTech, OpenAI Ink Strategic Partnership To Accelerate Enterprise AI Transformation 

KUALA LUMPUR, July 1 (Bernama) -- HCLTech has entered into a multi-year strategic collaboration with OpenAI to accelerate large-scale enterprise adoption of generative artificial intelligence (GenAI).

Survey Finds Consumers Warming To AI, Frustrated By Omnichannel Gaps

KUALA LUMPUR, June 25 (Bernama) -- A growing number of global consumers are ready to embrace artificial intelligence (AI) in customer experiences within healthcare, financial services and insurance sectors but continue to be frustrated by poor omnichannel services and outdated data collection processes, according to new research by Smart Communications.