RICOH Malaysia Unveils AI, Automation Solutions For Real-World Business Applications
KUALA LUMPUR, June 16 (Bernama) -- RICOH Malaysia today unveiled a suite of artificial intelligence (AI), automation and integrated technology solutions at its ‘RICOH Empowering AI – Smarter Work, Real Impact’ event, highlighting how businesses are increasingly shifting beyond AI experimentation towards practical and real-world applications.
These solutions can be integrated into operational environments across various industries, including logistics, manufacturing, inspection and workplace operations.
The global integrator said in a statement today that the showcase comes amid a broader industry push towards industrial automation and smart operations in Malaysia, particularly under the New Industrial Master Plan 2030 (NIMP 2030), which targets the development of 3,000 smart factories through the adoption of automation, artificial intelligence and advanced technologies.
“Against this backdrop, RICOH demonstrated how intelligent technologies can be integrated into operational workflows to improve visibility, reduce manual processes and support more responsive operations across different business environments,” it said.
The event was officiated by RICOH’s chief digital officer, APAC region, Satoshi Tsugane, alongside Federation of Malaysian Manufacturing (FMM) president Jacob Lee Chor Kok and RICOH Malaysia’s managing director Alice Lee, underscoring growing collaboration between industry, technology providers and policymakers in supporting Malaysia’s industrial modernisation efforts.
Tsugane said organisations across the region are increasingly moving beyond AI experimentation towards solutions that can deliver measurable business value.
“As businesses continue their digital transformation journeys, there is a growing demand for solutions that can connect information, workflows and people more effectively.
“Our focus is on helping organisations apply intelligent technologies in ways that create meaningful operational value and support long-term business transformation,” he said.
Meanwhile, Jacob Lee said manufacturers are under increasing pressure to improve productivity and competitiveness amid increasingly complex operating environments.
He noted that the challenge is no longer just adopting technology, but integrating solutions that can deliver measurable improvements, adding that cross-industry showcases also help businesses better understand how automation and intelligent technologies can be applied within operational environments.
Alice said the conversation around AI is increasingly shifting from possibility to implementation as organisations look for technologies that can integrate seamlessly into operational workflows while delivering measurable impact.
“At RICOH, our focus is on helping businesses operationalise intelligent technologies in practical and scalable ways across different operational environments, from logistics and manufacturing to inspection and workplace coordination,” she said.
She also said the showcase reflects how AI can be applied in operational settings, with solutions that can adapt to different business requirements and support more connected and responsive operations.
The priority is not just automation, but helping organisations build long-term operational agility and competitiveness,” she added.
-- BERNAMA