Maxim, Zlata Launch Insurance For E-Hailing Drivers

KUALA LUMPUR, April 28 (Bernama) -- Maxim E-hailing Malaysia has signed a strategic partnership with Zlata, an insurance agency under the Sejamas Group, to expand insurance coverage among e-hailing drivers nationwide.

Maxim said the collaboration was part of ongoing efforts to strengthen driver protection by improving access to insurance solutions tailored for the gig mobility sector.

Under the partnership, policy insurance are specifically designed to protect drivers during e-hailing trips, including incidents that occur while heading to pick up a passenger, during the ride, or when completing an order.

“In the event of an accident, driver injury, or vehicle damage linked to e-hailing activity, the driver receives compensation, avoiding out-of-pocket expenses that could amount to thousands of ringgit,” Maxim said in a statement today.

Zlata will serve as a single support hub: coordinating towing services, preparing documents for insurance claims, and liaising with insurers to minimise vehicle downtime after an accident, it added.

To further improve accessibility, Zlata has introduced a Buy Now, Pay Later (BNPL) scheme, enabling drivers to obtain coverage without the need for full upfront payment, making insurance more affordable for the platform’s driver-partners.

In addition, each driver who purchases a policy through the partnership will receive a complimentary car battery with warranty coverage.

“The average battery lifespan under intensive e-hailing usage is 18 to 24 months, which corresponds to a mileage of 50,000 kilometres (km) to 70,000 km.

“This support reduces the driver’s annual expenses by RM200 to RM400 and the battery will professionally installed by trained technicians, eliminating downtime due to incorrect fitting,” Maxim said.

Maxim Head of Legal Compliance & Government Relations Mushfique Ahmed Chowdhury reiterated that driver safety and well-being were the company’s top priority.

“This partnership allows us to work with an experienced insurance provider to offer more flexible and relevant solutions that better align with the realities of gig work,” he added.

Both companies are also exploring targeted outreach and educational efforts to improve driver awareness and understanding of insurance benefits.

-- BERNAMA