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Public Bank reaffirms commitment to provide ongoing targeted repayment assistance

14/06/2021 12:41 PM

KUALA LUMPUR, June 14  -- Public Bank Bhd has reaffirmed its commitment to offer ongoing targeted repayment assistance to support customers facing loan repayment difficulty due to the Movement Control Order (MCO) and the effect of the COVID-19 pandemic. 

The bank said the flexible repayment packages are made available for all segments of individual customers as well as microenterprises and small and medium-sized enterprises (SMEs), with various assistance in the form of deferment or reduction of monthly instalment payment.  

“To facilitate greater convenience for customers, Public Bank has also developed a digital platform to enable a full straight-through online process on customers’ applications for the repayment assistance,” it said in a statement today. 

Meanwhile, managing director and chief executive officer Tan Sri Tay Ah Lek said the bank's targeted repayment assistance programme has assisted over 160,000 customers, with relief assistance amounting about RM40 billion and an approval rate of close to 100 per cent of total customers’ submissions.

“Public Bank’s proactive efforts in extending its financial help, coupled with the government and Bank Negara Malaysia’s significant initiatives to revive the economy, have helped many customers to gradually regain their financial strength,” he said. 

He added that it will continue to make available its flexible repayment assistance packages for customers to opt for the repayment option that best suits their financial condition. 

For further information on the assistance, visit 


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