09/06/2021 11:29 AM

KUALA LUMPUR, June 9  -- OCBC Bank (Malaysia) Bhd and subsidiary OCBC Al-Amin Bank Bhd are providing a simplified application process for their repayment assistance programme to assist small and medium enterprise (SME), microenterprise and individual customers affected by the pandemic and the recent Movement Control Order.

OCBC said the customers may apply online at using the bank’s simplified process. Personal banking customers can also call a dedicated hotline 03-8317 5011, while SME and microenterprise customers may call 03-8317 5200 from Monday to Friday (9am to 6pm).

“Borrowers who have lost their jobs, B40 borrowers who are recipients of Bantuan Sara Hidup (BSH) or Bantuan Prihatin Rakyat (BPR), microenterprises with approved loan/ financing facilities of less than RM150,000, and SMEs and microenterprises that are not allowed to operate due to movement restrictions, will be eligible to select either a three-month repayment moratorium or six months of 50 per cent reduced instalments repayment assistance.

"The bank’s customers, including those in the M40 and T20 segments, who have suffered a reduction in income will be eligible to lower loan or financing instalments,” the banking group said in a statement today. 

OCBC Bank (Malaysia) chief executive officer Datuk Ong Eng Bin said since the group first started providing assistance related to the pandemic, customers who have come forward have been able to gain support to tide them through the challenging times.

"More than 90 per cent of this group of customers have since resumed their normal repayment obligations," he said.

More details on the bank’s repayment assistance programme are available at


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