Tuesday, 07 Apr 2020
26/03/2020 03:35 PM

KUALA LUMPUR, March 26 -- Unifi will continue to provide its support measures to help ease consumers’ stay at home experience following the extension of the Movement Control Order (MCO) to April 14, 2020.

The support packages include 999 GB FREE LTE hotspot pass for unifi mobile unlimited plans, seven days unlimited LTE data pass for #BEBAS prepaid mobile and free access to all channels on unifi TV, including premium channels and 20 per cent off video-on-demand purchases.

In a statement today, Unifi said it will also help to provide small and medium enterprises (SMEs) with a range of solutions that will allow them to remain productive throughout this period of restricted movement.

TM’s chief commercial officer Anand Vijayan said unifi has identified three main challenges for businesses during the MCO --  sustained connectivity, limited marketing opportunities and access to flexible financing.

All unifi SME customers are provided free access to unifi’s integrated Digital Marketing Solutions (DMS) platform.

Anand said the platform provides users with easy access to digital marketing tools such as Instaweb, Google Ads, and Facebook Ads, where customers can also enjoy up to a 20 per cent discount when they subscribe to the tools.

Interested customers can visit www.yellowpages.my for more information.

“In addition to the measures above, businesses looking for financial support may approach unifi’s partners, SME Bank and RHB Bank.

“Under the direction from Bank Negara Malaysia (BNM), both banks can disburse up to RM1 million in funds for each company and grant a moratorium on repayments for up to six months,” he added.

Meanwhile, unifi customers who require technical support or assistance with their accounts are advised to utilise its digital customer service channels to limit physical interactions and reduce risk.

These channels include the customer service portal on unifi’s website, myunifi app, and social media platforms at Facebook @weareunifi and Twitter @helpmeunifi.

Customers can manage their accounts, perform simple troubleshooting, and live chat with unifi service advisors who are on standby to provide necessary guidance or support, it added.

-- BERNAMA

 

 

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