CLIENT'S CHARTER

BERNAMA IS COMMITTED TO THE PRINCIPLES OF CUSTOMER FIRST, SERVICE NOW!

All clients will receive prompt, friendly, and fair and equitable service in line with the New Malaysia.

A customer complaint will be resolved within 24 hours.

Complaint on news reporting error will be rectified within 1 hour.

The interest and welfare of BERNAMA staff and stakeholders will always be preserved.

ABOUT US

Malaysia National News Agency
Wisma BERNAMA
No.28 Jalan BERNAMA
Off Jalan Tun Razak
50400 Kuala Lumpur
Malaysia

Tel : +603-2693 9933 (General Line)
Email : helpdesk@bernama.com

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