CLIENT'S CHARTER
BERNAMA IS COMMITTED TO THE PRINCIPLES OF CUSTOMER FIRST, SERVICE NOW!

All clients will receive prompt, friendly, and fair and equitable service in line with the New Malaysia.

A customer complaint will be resolved within 24 hours.

Complaint on news reporting error will be rectified within 1 hour.

The interest and welfare of BERNAMA staff and stakeholders will always be preserved.

© 2024 BERNAMA   • Disclaimer   • Privacy Policy   • Security Policy