CUSTOMER FEEDBACK FORM : BERNAMA SMS NEWS SERVICES

1. Gender?

Male
Female

2. Marital Status?

Single
Married

3. Age group?

Below 20
20 to 30
30 to 40
Above 40

4. Profession?

Government
Private
Student
Own Business

5. Do you own a mobile phone?

Yes
No

6. Which of the following telecommunications services do you use:

Celcom
Maxis
Digi
Others

7. What do you normally use your mobile phone for?

Phone Calls
SMS
Phone calls and SMS
Surfing

8. What is your average monthly usage of SMS?

0 - 99
100 - 199
200 - 299
300 above

9. Are you aware of BERNAMA SMS news?

Yes
No

10. Do you think that SMS News Alert is practical in giving you a fast news update?

Yes
No

11. On a scale of 1 (least important) to 5 (most important), please rate the following factors in order of importance that you would consider when using the BERNAMA SMS application:

Convenient 1 2 3 4 5
Flexible 1 2 3 4 5
Saves Time 1 2 3 4 5
Effective 1 2 3 4 5

12. Would you be interested in subscribing BERNAMA SMS News alert?

Yes*
No

*which category of news would you prefer, (With 1 Not Interested, 5 being Strongly Interested):

Business 1 2 3 4 5
General 1 2 3 4 5
Politic 1 2 3 4 5
Sport 1 2 3 4 5
Entertainment 1 2 3 4 5
World 1 2 3 4 5

13. How much are you willing to spend on BERNAMA SMS NEWS?

RM5 Monthy
RM7 Monthy
RM8 Monthy
RM2 Weekly

14. How often do you prefer to get BERNAMA SMS news in a day?

05 News
10 News
15 News
20 News

 

Thank you for your participation.