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NCR Corp opens Services Excellence Centre for Asia Pacific

Last update: 13/08/2019
KUALA LUMPUR, Aug 13 (Bernama) -- NCR Corporation, a software- and services-led enterprise technology leader, has opened a new state-of-the-art regional services centre of excellence to serve the banking, hospitality and retail industries in the Asia-Pacific region.

Located at Bangsar South City, the services centre will be critical to help banks, retailers and restaurants in their digital transformation journey.

NCR Global Services Delivery senior vice president Bill Bancroft said the services centre will provide round-the-clock customer support in 12 countries.

“NCR is committed to placing the customers first and enabling them to thrive as they embark on their digital transformation journey.

“This centre will drive service excellence with advanced technology for complex, digital transaction networks supported by Malaysia’s reliable infrastructure, stable government, strategic location and its diverse, multilingual talent pool,” he told reporters after launching the services centre here, today.

The centre will be manned by 400 highly trained, multilingual services professionals who will collaborate to use digital connected services and uncover new, innovative ways to manage, monitor and maintain transaction network for banks, stores and restaurants.

Bancroft said the digital connected services comprised people, processes, knowledge and tools that keep the customers’ technology running at its best.

“With NCR, banks, retailers and restaurants get a simple connected solution designed to make new and legacy technology work together with expert insights to help businesses grow,” he added.


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