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'Visit KL Concierge' Opens At KL City Walk
Kuala Lumpur Mayor, Datuk Seri Ahmad Phesal Talib said the RM450,000-centre, set up by Kuala Lumpur City Hall (DBKL) and Agate Group (M) Sdn Bhd, not only provided tourists with information on tourism but also offered ticketing facilities for public transport including airlines, hotels, shows and tour packages.
"The 'Visit KL Concierge' will be a very important contact point for tourists when they enter the city as it is committed to serving the needs of visitors as effectively as possible, including providing ideas on how to get the best out of their stay in KL," he said when launching the centre today.
Apart from helping to improve the experience of tourists, he said, it also contributed to the local economy, including job and business opportunities, since it also housed foreign currency exchange facilities, handicraft and souvenir stalls as well as car rental services.
He said the centre, which opens daily from 9am to 10pm, would also play an important role in tourism marketing and leveraging the tourism benefits to all players in the industry since it exposed them to local and foreign tourists.
These include bed and breakfast establishments, guesthouses, small, medium and micro-sized enterprises, attraction operators, booking agencies and tour agencies, he said.
Ahmad Phesal said DBKL was confident of achieving its targeted 15 million visitors to come here this year based on past records.
He said in 2012, Kuala Lumpur ranked sixth by Euromonitor International with 13.3 million tourists visiting the city, ahead of New York City, Paris, Istanbul and Rome.
He said DBKL and Agate Group planned to open up similar centres in two more locations in Kuala Lumpur, most probably Petaling Street and Bukit Bintang, later this year.
Speaking to reporters later, he said DBKL targeted more tourists from Russia, Turkey and China since they had a big spending power.
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