|
BERNAMA CLIENT CHARTER'S ACHIEVEMENT
CUSTOMER FEEDBACK MANAGEMENT FOR YEAR 2012
|
MONTH |
TOTAL
FEEDBACK |
FEEDBACK RECEIVED IN NOT MORE THAN 3 WORKING DAYS |
PERCENTAGE % |
FEEDBACK RECEIVED IN MORE THAN 3 WORKING DAYS BUT NOT MORE THAN 7 WORKING DAYS
|
PERCENTAGE % |
|
JANUARY |
16 |
16 |
100 |
- |
- |
|
FEBRUARY |
16 |
16 |
100 |
- |
- |
|
MARCH |
11 |
11 |
100 |
- |
- |
|
APRIL |
22 |
22 |
100 |
- |
- |
|
MAY |
|
|
|
|
|
|
JUNE |
|
|
|
|
|
|
JULY |
|
|
|
|
|
|
AUGUST |
|
|
|
|
|
|
SEPTEMBER |
|
|
|
|
|
|
OCTOBER |
|
|
|
|
|
|
NOVEMBER |
|
|
|
|
|
|
DECEMBER |
|
|
|
|
|
|