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BERNAMA Client Charter's Archievement

 
 

CUSTOMER FEEDBACK MANAGEMENT FOR YEAR 2017

 

MONTH TOTAL
FEEDBACK
FEEDBACK RECEIVED IN NOT MORE THAN 3 WORKING DAYS PERCENTAGE % FEEDBACK RECEIVED IN MORE THAN 3 WORKING DAYS BUT NOT MORE THAN 7 WORKING DAYS

PERCENTAGE %
JANUARY 7 7 100 - -
FEBRUARY 6 6 100 - -
MARCH 7 7 100 - -
APRIL 16 16 100 - -
MAY 6 6 100 - -
JUNE 7 7 100 - -
JULY 3 3 100 - -
AUGUST          
SEPTEMBER          
OCTOBER          
NOVEMBER          
DECEMBER          


FEEDBACK CATEGORY

MONTH APPRECIATION

ENQUIRY

COMPLAINT

SUGGESTION

TOTAL

JANUARY 2 3 2 - 7
FEBRUARY - 1 5 - 6
MARCH 1 6 - - 7
APRIL - 6 10 - 16
MAY - 6 - - 6
JUNE - 1 6 - 7
JULY - - 3 - 3
AUGUST          
SEPTEMBER          
OCTOBER          
NOVEMBER          
DECEMBER          
 

 
 

 

2017 BERNAMA. Semua Hak Cipta Terpelihara. Penafian | Dasar Privasi | Dasar Keselamatan
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